Return and Refund Policy
Last updated: July 24, 2026
At Reet's Club, we want you to love what you wear. If something's not right, here's how returns and refunds work.
1. Return Window
You may request a return/exchange within [X] days of delivery, provided the item meets the conditions below.
2. Conditions for Return
- Item must be unused, unwashed, and unworn, with original tags and packaging intact
- Item must be free of stains, odor, or alterations
- Proof of purchase (order ID/confirmation) is required
3. Non-Returnable Items
- Items marked "Final Sale" or purchased during clearance/sale events
- Innerwear or intimate apparel (if applicable)
- Items damaged due to customer misuse
4. How to Initiate a Return
- Email us at Reetc2828@gmail.com or DM us at instagram.com/reetsclub with your order ID and reason for return
- We'll confirm eligibility and share pickup/drop-off instructions
- Once we receive and inspect the item, we'll process your refund or exchange
5. Refunds
- Approved refunds are issued to your original payment method within [X] business days after we receive and inspect the returned item
- Shipping charges (if any) are non-refundable, unless the return is due to our error (wrong/defective item)
6. Exchanges
Want a different size or print instead? Let us know when you initiate your return — subject to stock availability.
7. Damaged or Wrong Item Received
If your order arrives damaged, defective, or incorrect, contact us within [X] days of delivery with photos of the item and packaging. We'll arrange a free replacement or full refund.