All orders are processed and dispatched within 2-3 working days. Once shipped, delivery typically takes up to 5 working days, depending on your location. You'll receive tracking details as soon as your order is on its way.

We currently only offer exchanges and no returns. Get in touch within 7 days of receiving your order and we'll arrange one exchange per order, provided the piece is unworn, unwashed, unaltered and has all tags and packaging intact. If your piece arrived damaged or defective, the exchange is free; otherwise exchange shipping both ways is borne by the customer. Full details are in our Exchange Policy.

Every product page includes a detailed size guide to help you find your best fit. If you're between sizes or need additional assistance, feel free to contact us before placing your order — we're happy to help.

Once your order has been dispatched, you'll receive a shipping confirmation email and/or SMS with a tracking link so you can follow your order every step of the way.

If you have any questions about your order, sizing or anything else, we'd love to hear from you. Simply email us at welcometoreetsclub@gmail.com and we'll get back to you as soon as possible.